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Case Studies View All
Advisory Services: How to Cultivate a Resilient Speak-Up Culture
in Speakers & AdvisorsTHE PROBLEM Amy Gallo, a leading expert on calm, confident conflict resolution, healthy communication and workplace dynamics, was approached by the Human Resources leader of a US-based biotechnology firm. Their leadership had recently read her indispensable, actionable guide to navigating tough relationships at work, “Getting Along: How to Work with Anyone (Even Difficult People)” (HBR…
Advisory Services: Managing Culture via Outside Expert
in Speakers & AdvisorsTHE PROBLEM A major pharmaceutical firm came to Stern with a distinct set of challenges: Four department leaders were tasked with merging their teams into one group and they were looking for an outside advisor to facilitate what they saw as a multi-stage transition. Their primary goal was to create a culture of innovation. But…