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THE PROBLEM Amy Gallo, a leading expert on calm, confident conflict resolution, healthy communication and workplace dynamics, was approached by the Human Resources leader of a US-based biotechnology firm. Their leadership had recently read her indispensable, actionable guide to navigating tough relationships at work, “Getting Along: How to Work with Anyone (Even Difficult People)” (HBR…

Our client is an independent corporate governance and executive compensation consultancy that advises businesses on the design of compensation programs for leaders. Ever since it became a requirement in the U.S. to disclose executive compensation, executive pay has become a hot-button topic for corporate boards as they face investor scrutiny. Our client saw an opportunity…

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