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Learn More About Taddy Hall
In a world of accelerating change, new mindsets and skillsets are required to design and deploy growth engines that lead an organization into the future. Taddy Hall, senior partner at the global creative agency Lippincott, has lived, breathed and consulted on marketing, growth and innovation for his entire career. His rich research, coupled with his real-world consulting and advising expertise, has honed a proven framework for making innovation predictive โ and improving its outcomes.
For more than two decades, Hall has coached entrepreneurs in emerging markets, consulted with corporate leaders facing existential growth challenges, and advised heads of state to spur market-creating innovation โ giving each the mindset and toolset to unleash growth. โMost leaders approach innovation and growth the wrong way,โ he explains. โRather than looking for the white space in the market, they need to find the white space in peopleโs lives. Meaningful opportunities are tapped by creating new markets โ not stealing share.โ Through high-energy keynotes, Hall inspires new ways of thinking about the future, while his in-depth executive workshops immerse leaders in innovation-based approaches to growth. Drawing from extensive marketing experience, Hall also helps audiences of all levels and across every business better understand how consumers make buying decisions. Highlighting case stories from companies as diverse as Intuit, Barclays UK, Virgin, SNHU, Chobani and others, Hall offers leaders actionable insights and provides strategic guidance for what they must do to thrive in the near term while simultaneously creating a future that is different from the past.
Formerly, Hall was the principal at growth strategy consultancy The Cambridge Group, which is part of The Nielsen Company. From 2012-2016, he was the primary author of the annual โU.S. Nielsen Breakthrough Innovation Reports,โ known as the ultimate marketerโs guide to innovating and improving performance in a crowded marketplace. He also headed the companyโs Breakthrough Innovation Project and led its global expansion.
For 15 years, Hall collaborated with the late Harvard Business School Professor and global innovation authority Clayton Christensen, including on the publication of โThe Innovatorโs Solutionโ (2003) and โMarketing Malpractice: The Cause and the Cureโ (2005). โCompeting Against Luckโ (Harper Collins, 2016), their book co-authored with Karen Dillon and David Duncan, digs deep into the science of innovation and Professor Christensenโs influential Jobs to be Done theory. By understanding what causes customers to โhireโ a product or service, a business can improve its innovation track record, and make innovation more predictable and scalable. The book, which continues to prove its worth as an influential resource for leading executives across the world, will soon be available in Korean and Chinese.
Especially knowledgeable in and passionate about innovation in emerging markets, Hall partnered with the late Professor Christensen and Ann Christensen to co-found Innovation Without Bordersโข, which delivers their unique innovation tools and frameworks to senior executives and entrepreneurs in rising regions of the world, including such countries as Brazil, Colombia, Mexico, Kazakhstan, Peru and the Philippines. Since 1997, Hall also actively advises a network of 1000+ emerging market chief executives to build profitable growth companies through the Endeavor organization.
An engaging advisor, speaker and writer, Hall has published articles on innovation in Harvard Business Review, The Wall Street Journal, Ad Age, Huffington Post, Time, Business Insider, Chief Executive and CMO magazine. He also co-authored โThe Online Advertising Playbook,โ published by Wiley in 2007.
Prior to joining Nielsen, Hall served as chief operating officer at Meteor Solutions, a leading social media analytics and marketing company. From 2003-2008, he was chief strategy officer for the Advertising Research Foundation, where he leveraged deep expertise in media, digital technologies and research methodologies to help senior executives succeed in challenging competitive contexts.
Hall started his career in venture capital/private equity, working for Advent International, both in the U.S. and Latin America. He then transitioned from finance to operations, managing five venture-backed businesses โ four of them technology/internet related, and one with retail, manufacturing and real estate development units. Hall holds a bachelorโs degree from Yale University and an MBA from Harvard University. At Harvard, he worked as an independent researcher with professor, competitive strategy mentor and renowned economist Michael E. Porter to develop and implement strategies for competitive inner-city economies.
Taddy Hall is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers & Advisors, a division of Stern Strategy Groupยฎ.
How to Secure a Profitable Green Future: Sustainability at Scale
As the urgency for sustainable business practices escalates, organizations face the challenge of transforming genuine climate commitments into profitable ventures. The secret to inspiring bold action is strategic storytelling, says Taddy Hall, a renowned expert on brand-led transformation. By integrating innovative sustainability strategies with compelling internal and external narratives, Hall helps leaders devise strategies for repositioning their companies at the forefront of industrial decarbonization. This enlightening session offers practical insights into creating a coherent, engaging story that aligns stakeholder priorities with future-oriented, sustainable business outcomes. Audiences will learn how to articulate and implement dynamic business models that not only promise sustainability but also drive economic growth, turning green initiatives into competitive advantages.
The Customer of the Future: Adaptation Strategies for Tomorrow's Market
The landscape of customer engagement is rapidly changing, influenced by technological advancements like generative AI that reshape daily interactions and expectations. According to Taddy Hall, an authority on brand-led transformation, innovation, sustainability and business growth, there are six transformative shifts that redefine how businesses should approach their markets. From the integration of AI in everyday life to the evolving norms of consumer behavior, Hall provides a roadmap for businesses to adapt and thrive. This compelling presentation offers strategic insights into aligning brand strategies with the future needs of customers, giving leaders the ability to ensure relevance and resilience in a fast-evolving marketplace.
Why Do Customers Hire (Or Fire) Your Offering? Understand Their Needs to Future-Proof Your Services
Smart leaders know they must think beyond tech advancements to really fulfill their customersโ aspirations. ย Success in the isn’t just about digitizing existing products or adding new features, ย says Taddy Hall, a strategist specializing in creating memorable customer experiences, it’s about enabling desired progress in customersโ personal or professional lives. Drawing from extensive field research, including case studies from innovative disruptors like Monzo, Chewy, SNHU, Peloton, and Virgin Money, Hall provides actionable guidance on how leaders can nail the evolving expectations of their customers. Attendees will leave with a deeper understanding of how to craft services that will create new meaning in customersโ lives, accelerating customer acquisition and boosting retention.
ย Reimagining Growth, Brands and Customer Experience in the Digital Age
While 80% of senior executives believe they deliver exceptional experiences, only 8% of customers agree. According to Taddy Hall, senior partner at global creative agency Lippincott, to stay on top, businesses must widen their innovation focus beyond product attributes to include the magic brought by great customer experiences. In this fascinating presentation, Hall demonstrates how to leverage brands as the business assets they are to deliver experiences that are both better and branded. He will guide audiences through a shift in perspective that drives operational efficiency by directing investments towards those dimensions of customer experience that offer the greatest return and enduring advantage.
The Power of Storytelling: How to Build Winning, Enduring Brands
Brand identity shapes consumer decisions, but how does an organization begin to understand what that identity should be? The power of storytelling plays a critical role in building enduring brands, says Taddy Hall, senior partner at global creative agency Lippincott and strategic storytelling expert. Unveiling how brands can become deeply connected to their consumers by enabling meaningful progress through compelling narratives, Hall emphasizes the importance of integrating humanity into corporate strategy. He teaches audiences how to enhance, rather than replace human connection, especially as companies increasingly implement AI tools. Attendees will learn how to transform their brands into beloved icons by embedding authentic stories that resonate deeply with target audiences, driving customer commitment and innovation.ย Great innovators are inevitably great storytellers.
Learning to Look: How to Spot the Opportunity Hidden in Full View
Industry pioneers achieve scale and expand profit margins by optimizing a limited set of performance features.ย Fast followers tend to conform โ adapting to the established basis of competition and seeking to differentiate on a few dimensions, or simply price, to gain footing and grow share.ย Over time, virtually every industry โ from quick-serve restaurants to financial services and computer software โ converge on a few benefit drivers.ย But customers use much, much broader criteria to evaluate options, make tradeoffs, and achieve progress.ย Ultimately, many firms accept โcommoditizationโ as a natural part of the business cycle, but such constraints are largely self-imposed.ย Boundaries exist because we believe they exist, but as Marcel Proust astutely observed, โthe real voyage of discovery consists not in seeking new sights but in having new eyes.โย In this captivating session that can lead to real breakthroughs, Taddy Hall, a renowned branding and strategy expert, as well as senior partner at global creative agency Lippincott, guides audiences on an inspiring journey of discovery — sharing the research and providing the tools to enable audiences to see spectacular opportunities that theyโve unwittingly โhiddenโ from themselves.ย Using case studies across diverse industries, Hall brings theory to life and enables audiences to apply practical tools to achieve breakthroughs in their own businesses and lives.
The New Growth Engine for Innovation
Most companies think about and go about innovation and growth in the wrong wayโrelying on current business models to make incremental improvements to existing products. But what got you here wonโt get you much further, says Taddy Hall. Looking for white space in the market is no longer enough; he explains why and discusses how to build future-proofed capabilities, separate from the legacy profit models that created todayโs success. Hall points to real-world companies doing it right (and wrong) and presents his proven innovation-based growth engine methodology for amassing new resources, establishing new processes and using different governance systems.
5 Questions Growth-Oriented CEOs Need to Answer
Too many leaders answer the basic questions โ such as โWhat business are we in?โ โ incorrectly, errors that prove costly in terms of lost opportunity and wasted investment. The accelerating pace of change only raises the stakes of getting the answers right. According to Taddy Hall, getting theย right answers to five key questionsย can make the difference between growth and stagnation in an era of accelerating change. The secret, he says, is to unleash โmarket-creating innovations.โย From decades of research and client work as a consultant, Hall reveals that most companies excel atย sustainingย innovation โ incremental improvements to existing offerings โ as well asย efficiencyย innovation โ taking cost out of the current business model.ย However, growth and enduring advantage accrue to the leaders who master the mindset and activate the toolset of market-creating innovations.
Breakthrough Leadership: How Senior Leaders Enable โ and Unwittingly Impede โ Innovation
Leadership is a tricky topic, and one all too easily wrapped in platitudes and empty slogans. Yet, in our study of successful innovation initiatives, we find that the role of senior leadership is powerfully present in virtually every instance, says Taddy Hall. In fact, the only exceptions were cases in which a manager made a career-jeopardizing decision to flout the established incentives, process protocols, and direct instructions of superiors. Innovation shouldย notย require acts of heroism or genius. There are specific activities that must be rigorously managed โ not simply proclaimed and delegated โ from the C-suite. Hall helps chief executives who desire consistently successful innovation outcomes understand why mastering and performing these non-transferable duties is essential for sustained profitable growth.
Navigate with Confidence: Innovation in Emerging Markets
Managers in emerging markets enjoy the riches of innovatorโs gold: non-consumers. While firms in mature markets are often forced to wage trench warfare over zero sum contests, innovators in emerging markets find many more greenfield opportunities to create industries where only inadequate or nonexistent options existed previously. Success, however, requires the ability to see what is not there, says Taddy Hall. Managers trained to measure consumption will find their data sets and analytical tools unhelpful to the market-creatorโs challenge. Having lived in emerging markets for several years and advised executives for more than two decades, Hall blends rich personal experience with robust theory โ most notably Jobs to be Done and disruption โ to enable leaders to navigate uncharted terrain with confidence. A master implementer of innovation strategies, he offers his audiences not only the right toolset but also the mindset needed to innovate in todayโs most challenging environments.
Competing Against Luck (Audio)
March 7, 2023
The Innovation of "Huh?"
December 7, 2018
The Quest For Growth Is Driving CEOs
October 31, 2017
5 Steps to Getting Your Brand 'Hired' in the Real World
April 26, 2017
Why Marketers Often Miss the Mark in Product Innovations
November 3, 2016
The Customer May Be King, But He's Also the Boss
October 4, 2016
Know Your Customers "Jobs to Be Done"
September 2016
Differentiation: A Surprising Story of Sameness
August 7, 2012
Competing Against Luck: The Story of Innovation and Customer Choice
(HarperBusiness, October 2016)