Videos
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Art Kleiner | Responsible AI -
Navigating AI Governance: Trust, Accountability, and the Future of Responsible Tech
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The AI Dilemma
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The Creator In the Age of AI: How to Use AI Ethically | NYU TischGSO | NYU Shanghai | Runway ML
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Why Companies Will Be Held More Accountable for the Outcomes of the AI They Produce and Use
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AI and Accountants - The AI Dilemma -
AI and Accountants Panel Discussion
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Art Kleiner | The AI Dilemma
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The Age of Heretics with Art Kleiner Part 1
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The Age of Heretics with Art Kleiner Part 2
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The Age of Heretics with Art Kleiner Part 3
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Learning Histories for Sustainable Societies Art Kleiner
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Pierre Wack and the Origins of Scenario Planning with Art Kleiner
Learn More About Art Kleiner
Art Kleiner is a writer, educator and AI advisor who helps leaders navigate the intersection of human learning, machine learning and organizational learning. He is the co-author, with Juliette Powell, of “The AI Dilemma: 7 Principles for Responsible Technology,” named one of Nature’s top five science picks for 2023. He is a certified EU AI Act auditor through ForHumanity and a research fellow at New York University’s Interactive Media Arts program, where he teaches courses on responsible technology design and the future of media.
Kleiner’s earlier books include “The Age of Heretics,” a history of the radical thinkers who reinvented corporate management; “Who Really Matters,” praised by Jim Collins and Marc Andreessen for its exposure of the hidden power dynamics inside organizations; and “The Wise Advocate,” on the neuroscience of strategic leadership. As editorial director, he shaped Peter Senge’s best-selling Fifth Discipline Fieldbook series, which established the vocabulary and practices now underlying agile methodologies, design thinking and organizational resilience.
From 2005 to 2020, Kleiner was editor-in-chief of the award-winning management magazine strategy+business, published by PwC, where he became a managing director. Under his leadership, the magazine reached more than a million readers and published many of the most influential thinkers in business. Earlier, he covered the first wave of personal computing as an editor at the Whole Earth Catalog. He holds a master’s degree in journalism from the University of California at Berkeley and is a member of the Marshall Goldsmith 100 Coaches group.
Art Kleiner is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers & Advisors, a division of Stern Strategy Group®.
AI for Leaders
AI is raising human value. Its killer app is better people. Every week, we learn another way in which interacting with AI, while fraught with risk, is also helping people develop themselves. Like any powerful technology, the results depend on how skillfully we use it. This timely talk draws on Art Kleiner’s work as co-author of The AI Dilemma (named a top-5 technology book by Nature), his certification as an EU AI Act auditor, his five years as a senior executive at PwC, and his research at NYU on responsible AI design. In this presentation, Kleiner demonstrates leading-edge techniques for mutual growth with AI systems, and shows some of the remarkable prospects that AI opens up for leaders who want to transcend their company’s boundaries. Audiences at CEO summits, CHRO and CLO conferences, board retreats and technology governance events will find this thought-provoking session particularly valuable.
Confronting the AI Dilemma
It’s clear that artificial intelligence (AI) systems are having deep impacts on business, government and society. They’ll only become more ingrained in every aspect of our lives from here. According to Art Kleiner, principal and editor-in-chief of Kleiner Powell International, it’s vital for leaders to understand both the potential benefits and pitfalls of AI technology. In this engaging presentation, he draws from his essential guidebook, “The AI Dilemma: 7 Principles for Responsible Technology,” to integrate the perspectives of engineering, business, government and social justice to help make sense of programmed intelligent systems. By sharing a practical seven-point outline for responsible deployment of AI, Kleiner provides audiences with an accessible framework that can be implemented immediately.
Strategic Leadership via Robust Scenario Planning
With the unprecedented pace of technology development, uncertain economic upheaval and supply chain disruptions today, effective, strategic leaders must be prepared for many different future scenarios. In this eye-opening presentation, Art Kleiner, principal and editor-in-chief of Kleiner Powell International and author of “The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management,” explains how the current and future impacts of technologies like AI encompass everything from how businesses and governments operate to the future of work. Audiences will gain expert guidance from one of the most sought-after management thinkers and scenario planning advisors in the world as Kleiner illustrates how organizations across all sectors can prepare for a number of potential possibilities as well as the surprises that can come along with them.
Turning the Illusion of Control Into Lasting Trust
As the use of automated systems continues to spread, many fall into “automation complacency.” In this revealing presentation, Art Kleiner, principal and editor-in-chief of Kleiner Powell International and former strategy+business editor-in-chief, explains how automation complacency leads to consumers having an illusion of control over automated systems that doesn’t in fact exist. When an automated system doesn’t do what a user expects, trust is damaged. Drawing from his co-authored book, “The AI Dilemma: 7 Principles for Responsible Technology,” Kleiner outlines the steps organizations should take now to build trust rather than erode it. Audiences will gain a new understanding of the importance of trust as well as practical steps to take to shore up trust both inside and outside of an organization.
The Wise Advocate: The Inner Voice of Strategic Leadership
(Columbia Business School Publishing, January 2019)
The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management
(Jossey-Bass, July 2008)
Who Really Matters: The Core Group Theory of Power, Privilege, and Success
(Currency/Doubleday, November 2003)
Art Kleiner, principal and editor-in-chief of Kleiner Powell International, former PwC Managing Director and former editor-in-chief of strategy+business is one of the most highly sought experts on management thinking, scenario planning and the future of work. Author of the bestselling book, “The Age of Heretics,” and co-author of “The AI Dilemma,” Kleiner helps business leaders, policymakers and non-profits understand the vast impacts of emerging technology, how to plan for them, how to build trust and more. He is available to discuss any or all of the following topics in programs that can be customized to meet the needs and goals of your organization with the added option of meeting virtually or in person.
- Confronting the AI Dilemma
- Strategic Leadership via Robust Scenario Planning
- Turning the Illusion of Control Into Lasting Trust
"As a brilliant sculptor can see the statue within the block of marble, so it is with Art and ideas. His expertise and guidance has made me a better thinker and writer.”
“Art Kleiner has a unique capacity to bring ideas from various disciplines together. He also has a gift for helping people see both the big picture and the important details, and a warm demeanor that motivates them to refine their ideas. His voice is respected by many different audiences.”
“One thing I’ve done throughout my career is to seek out people who inspire my thinking. People who challenge conventional wisdom. Stand for something. Say something distinctive. With that in mind I’d like to recognize Art Kleiner. I loved working with Art for many reasons - his ability to reframe an idea into something better, to synthesize complex ideas into a compelling narrative, and dare people to think deeper. A superb author, editor, and management thinker.”
"The workshop with [Art] Kleiner is giving me permission to think and talk about strategic leadership.... If we are to be good stewards of the resources we control, and the power that’s been delegated to us, we ought not squander our energies on that which doesn’t work."
"Art worked with me as an executive coach over the course of a year while we were developing our innovative language-model-based AI software called ReN. Together, we set goals for me as a leader and he talked with my team and mentors. He combined a steady, thoughtful kind of guidance with valuable insight about our product potential and industry. I'd recommend him to others looking for help developing their leadership capability."
"Art Kleiner has a superb facilitation style; a remarkable ability to hold the space. I appreciated how he honored peoples’ requests, giving them thought and consideration, yet keeping us moving as a group through the information we all wanted to hear, know, and understand."
Praise for "The AI Dilemma"
“Powell and Kleiner find us on the razor’s edge: we cannot go back to a world before AI (nor, they reassure, would we want to). But the path forward, unchecked, is equally unpalatable. Their question is simple: “How can we create a world in which we gain value from this technology without losing our humanity?” Their answers — captured in seven principles — are complex and profound. You will not find wiser, more careful, more caring guides to this brave new world than the two authors of The AI Dilemma.”
“This book could not have come at a more appropriate time. AI is going to dominate our lives even more than it does today. Like cars, the internet, and smartphones, AI will change our lives and improve them but will also require careful management by society to mitigate the possible damage it might cause. Powell and Kleiner have created a thought-provoking work and a must-read for all living in this disruptive moment.”
“The impact of AI will be massive — and it’s essential that we take steps now to ensure the impact is positive. This thought-provoking book shows what it will take to restore trust in our institutions and in our digital infrastructures so that our most advanced technologies operate on behalf of all people.”
“With the benefit of Powell and Kleiner’s clear-eyed explanations of what we’re actually dealing with when it comes to AI, we may yet avoid the mistakes we made with the internet and pretty much every technology before it. As they demonstrate, this time it matters even more that we do.”
“Our future as humans depends on coexisting with intelligent machines, some that might seem to have supernatural powers. Juliette Powell and Art Kleiner with this book help you understand this coming future and the perils of conventional thinking. I am learning so much, and it is challenging some of my preconceived notions.”
Praise for "The Wise Advocate"
"The Wise Advocate is a key book for aspiring leaders aiming to make the best―and hardest―choices. The authors provide a practical guide to decision making through a combination of neuroscience concepts, a process of self-reflection, and consideration of the greatest good for the people one must lead."
"You have choices. As a leader making decisions that impact your business, and as a person making decisions that impact your life, you don’t have to be a prisoner of the default and (nearly) automatic ways in which your brain attends to information. You don’t have to take the road everyone else travels. You can learn to guide your own attention and thinking, to make decisions that stand the test of time. Your first choice, fortunately, is an easy one ― read The Wise Advocate"
"When an organization commits to meaningful change, its leaders face very challenging choices every day. The Wise Advocate is about what happens in those moments and how the best leaders help move their cultures forward. The book is clearly understandable for people at multiple levels across a diversity of cultural situations."
"This book is timely. By emphasizing the topics of wisdom, the high vs. low roads, and ethics, the authors make a unique contribution. While some of today’s university-based leadership and management researchers tend to ignore ethics, organizational context, and practical business considerations, the authors' approach is sensitive to those applied concerns."
"With its theoretical soundness and its exceptional case materials, this is a valuable resources for those studying business. . . . Recommended."
