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Learn More About Megan Reitz
How can leaders enable employees to talk about organizational problems so they can be addressed? How can they invite employees to challenge and offer ideas to stay agile and innovative? And in an age of employee activism, how can leaders ensure that people of diverse backgrounds and value systems can work well together?
According to Megan Reitz, Ph.D., (pronounced RATES), associate fellow at Saïd Business School at Oxford University and professor of leadership and dialogue at Ashridge Executive Education at Hult Business School, leaders must create psychologically safe environments where people feel it is safe to speak up without fear of retribution.
An executive coach, researcher and author of the books “Speak Up: Say What Needs to be Said and Hear What Needs to be Heard” (2019) and its second edition, “Speak Out, Listen Up,” as well as “Dialogue in Organisations” (2015), Reitz helps leaders become more aware of their “conversational habits” — what they speak up about and what they don’t, whose voices they listen to and whose they discount. Through a deeper understanding of power dynamics, leaders are able to spot how and when they (often inadvertently) silence others. They become more able to create a culture where employees can safely and openly share ideas. As a result, leaders get the feedback they need about what’s really happening in their organizations and teams end up communicating, collaborating and innovating more effectively.
“It takes courage to speak your mind to a person in power,” says Reitz who was named in 2023 and 2021 among the top 50 management thinkers in the world by Thinkers50. “But equally, if you are the person in power, it takes enormous humility and skill to be able to invite, then listen.” Her enlightening TEDxHultAshridge talk, “How Your Power Silences Truth,” artfully explains how leaders can strike a balance between guiding and being guided by the people they oversee. Her practical frameworks for promoting psychological safety help organizations address issues around trust, ethics, diversity, equity and inclusion, and communication – especially in remote or hybrid workplaces where many cues can get lost.
Ranked among HR Magazine’s Most Influential Thinkers and author of “Mind Time: How Ten Mindful Minutes Can Enhance Your Work, Health and Happiness” (Harper Thorsons, 2018), Reitz’s research also explores the neuroscience of leadership and the links between mindfulness and leadership capacities for the 21st century.
“Leaders who are more mindful have the capacity to pay attention, on purpose, in the present moment,” says Reitz. “They are more aware of themselves, others and the world around them. This allows them to respond appropriately rather than react without thinking.” Reitz’s stress-reducing mindfulness practices offer executives a powerful opportunity to become more resilient, empathetic and focused leaders. They also provide tools for disrupting conversational habits that do not serve them or their teams.
Reitz emphasizes that speaking up is a two-way street. Leaders who are mindful of the signals they send can counteract the traps of silencing by opening up dialogue before the employee has to ‘be courageous’ in order to speak up. Her work is particularly urgent right now as remote and hybrid work settings require leaders to be more proactive about listening to employees and inviting in their thoughts. Her win-win approach allows organizations to learn what employees are thinking and where problems may be hidden, while offering employees the comfort of working for a leader who is more relatable, approachable and open-minded. Her focus is on enabling organizational dialogue in order to sustain more ethical, compassionate and productive workplaces where employees can flourish.
Megan Reitz is an Associate Fellow at Saïd Business School, Oxford University, as well as the professor of Leadership and Dialogue at Ashridge Executive Education, Hult Business School where her research, speaking and executive education programs focus on change, dialogue and mindfulness. She is on the Thinkers50 radar of global business thinkers and has been ranked among HR Magazine‘s Most Influential Thinkers since 2017. In 2021, Reitz was shortlisted for the Thinkers50 Breakthrough Idea Award, which celebrates a eureka moment in management thinking.
Before joining Ashridge, Reitz was a consultant with Deloitte, surfed the dot-com boom with boo.com and worked in strategy consulting for The Kalchas Group, now the strategic arm of Computer Science Corporation. She was educated at Cambridge University and has a PhD from Cranfield School of Management. She is an accredited executive coach with Ashridge and The School of Coaching.
Megan Reitz is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers & Advisors, a division of Stern Strategy Group®.
Speaking Truth to Power: Encouraging Open Dialogue
Many employees have a burning desire to voice their opinions regarding important organizational changes, yet companies may not have a culture that encourages them to do so. When leaders become aware of the link between leadership and mindfulness, says Hult International Business School professor Megan Reitz, Ph.D., space for speaking truth to power is born. In this presentation based on her engaging TEDxHultAshridge talk, Reitz teaches leaders how to navigate power differences and transform their workplace cultures so employees feel free to openly communicate.
Fostering Psychological Safety in the Workplace
How can leaders foster a culture where employees feel free to speak up about workplace concerns without fear of retribution? How can employees be encouraged to challenge conventional thinking and offer new ideas so teams can remain agile and innovative? And how can organizations both avoid scandal and facilitate overall healthy corporate cultures? A renowned expert on leadership and dialogue, Hult International Business School professor Megan Reitz, Ph.D., teaches leaders that having a psychologically safe culture requires them to notice their own habits and be mindful of the signals they’re sending which may be deliberately or inadvertently silencing others. In this presentation, Reitz shares evidence-based communication tools leaders can use to encourage employees to speak up and ensure all voices are heard so vital knowledge and innovative ideas can be regularly exchanged.
Leading in an Age of Employee Activism
Increasingly, employees are starting challenging conversations with management: “So, what’s our policy on Black Lives Matter, gender equity, climate change, human rights in our supply chain?” Some leaders respond by saying their organization is apolitical, or they hand off hard-to-avoid issues to diversity, equity, and inclusion (DEI) managers. Worse, they don’t respond at all. Silencing employees works against organizations in a number of ways. Two big drawbacks: employees may not reveal hidden problems which can grow, or they may end up leaving if the values of the organization do not align with their own, explains Megan Reitz, Ph.D., professor of leadership and dialogue at Hult International Business School, and co-author of the acclaimed book “Speak Up: Say What Needs to be Said and Hear What Needs to be Heard.” In this talk, she shares her research-backed framework which helps leaders become aware of their responses to employee activism and serves as a playbook for proactively and thoughtfully engaging with employees. Leaders come away with a stronger ability to navigate power differences and transform their workplace cultures. As a result, employees are more likely to openly communicate, and leaders are able to find out what’s really going on in their organization and harness much-needed ideas for tackling the ‘wicked’ business, social and environmental challenges that now face us.
The Power of Mindful Leadership
What role does mindfulness play in leadership? Hult International Business School professor Megan Reitz’s research shows that mindfulness opens doors for leaders to become more “present,” enabling them to respond rather than react to circumstances, which in turn builds resilience, improves focus, and allows them to become better listeners and decision makers. Based on her book “Mind Time,” Reitz teaches participants tools for becoming more present, mindful, less stressed, and more effective leaders who are viewed as more approachable and relatable.
Having the Conversations that Matter
We need all sorts of conversations in order to thrive individually and organizationally. While conversations about tasks and short-term targets are vital, if they take over, we can find ourselves with less and less time to have conversations that focus on relationships, creativity, reflection and purpose. These latter conversations are less tangible, and their benefits are longer term – however without them organizations cannot survive. Megan Reitz, Ph.D., has been researching conversations at work for more than a decade. In this talk, she will share the importance of ‘conversational habits’ and how leaders can become stuck in a ‘busyness’ cycle that, over time, can lead to employees feeling less connected, less able to challenge, give feedback and learn. Audiences will be guided to consider what conversations they prioritize, they’ll understand that leaders are likely to be unaware of ‘missing’ conversations and they will learn practical ways they can ensure their teams are having conversations that matter at work.
Making It Safe to Fail – In the Right Way
Failure is not a subject that is spoken about frequently in organizational settings even though it is inevitable and can be a vital and constructive means of moving innovation forward and improving performance. So how can leaders make it safe to talk about failure in the right way? According to psychological safety expert Megan Reitz, Ph.D., the right kinds of failure can be powerful learning opportunities. In this presentation, she investigates the conditions that prevent discussions about failure – both speaking up about it and listening to others’ experiences. Audiences will leave with actionable strategies for encouraging reflective and thoughtful conversations about failure, turning it into an important learning asset.
Let’s Talk about Failure: Turning Failures into Leadership Milestones
Advancements in tech are causing businesses to move faster than ever before, and avoiding disruption is no longer an option for organizations. “Experimentation is vital – but learning from those experiments is even more important,” says leadership expert and Associate Fellow at Saïd Business School at Oxford University Megan Reitz, Ph.D. Her provocative approach to management showcases learning from ‘intelligent’ failures (as Amy Edmondson would term them) as essential stepping stones toward innovation. Many of us don’t like to dwell on failures, let alone talk about them thoroughly and openly, but this capacity is critical in teams and organizations. By explaining why we avoid discussing setbacks and then detailing how to successfully reframe them as opportunities for growth, Reitz empowers managers to transform their organizational culture. Attendees will learn how to foster an environment where experimentation (in actions and behaviors) is celebrated and ‘intelligent’ failures are viewed as valuable insights. Energetic and funny, Reitz provides practical tools for leaders to encourage a culture of boldness and creativity, ensuring their teams thrive in the face of change. Leaders will leave with a clear strategy to invite and hold conversations that drives continuous improvement and sustained competitive advantage.
Space to Breathe: How Creating “Spaciousness” Leads to Innovation, Growth and Development
How can leaders combat the overwhelming busyness that stifles creativity and innovation in the workplace? Megan Reitz, Ph.D., an Associate Fellow at Saïd Business School at Oxford University, explores the concept of “spaciousness”– the essential breathing room that allows ideas to flourish and employees to grow. Drawing on her latest research, Reitz demonstrates how creating physical and mental space in the workplace can lead to significant improvements in productivity, creativity and employee satisfaction. Attendees will discover actionable strategies to balance task-oriented focus with opportunities for reflection and development, transforming their workplaces into environments where employees feel valued, and visions become realities. Ultimately, Reitz equips leaders with the insights needed to foster a culture that prioritizes meaningful work and deep engagement.
Building Psychologically Safe, Human-Centric Interactions with AI
As artificial intelligence becomes increasingly integrated into workplace dynamics, how can leaders ensure these tools enhance rather than hinder psychological safety? “AI has the potential to reshape organizational communication and decision-making and organizations must ensure these new tools have positive effects on their workforce,” says Megan Reitz, Ph.D., an Associate Fellow at Saïd Business School at Oxford University. In this presentation, she highlights the dual potential of AI to either disrupt or enhance psychological safety depending on its application within existing power structures. Reitz shares a framework for leaders to deploy AI tools responsibly, ensuring they complement human interactions and contribute positively to organizational culture. Attendees will gain insights into creating an AI-enhanced workplace where technology supports inclusive, honest and productive conversations, leading to a more resilient and innovative organization.
Giving Ourselves Permission to Pause
Many employees feel they are in a state of constant ‘busyness’ where attention is given increasingly to short-term tangible tasks to the detriment of creativity, relationships and learning. This results in high stress and, over time, lower productivity. Pausing in order to make wiser choices in what we do and how we show up with one another is vital – it doesn’t slow things down, in fact, it is quite the opposite. How do we know when it’s time to pause, both individually and collectively? According to leadership expert Megan Reitz, Ph.D., it’s vital to find a balance between attending to short-term tasks and to less tangible longer term, relational tasks. She explores why we get caught in cycles of busyness, shares her AIM framework (allowing, inquiry, meta-awareness), and provides practical experiences of pausing, attending and ‘AIMing’ both individually and in teams. Attendees will be empowered to create the space in their minds to notice the patterns they are in and choose different, thoughtful responses.
Leading the Conversation: Enabling Mental Health Discussions
August 15, 2024
Let’s Make Our Work More ‘Spacious’
April 10, 2024
How AI Features Can Change Team Dynamics
April 1, 2024
A Leader’s Guide to Navigating Employee Activism
February 6, 2024
HBR’s Picks on Managing Social and Political Issues at Work
February 6, 2024
Top Thinkers50 Honors Go to Amy Edmondson and Zeynep Ton
November 8, 2023
Employee Activism (Audio)
November 1, 2022
How to Help People Speak Truth to Power (Audio)
October 2, 2022
How to Develop a Speak-Up Culture (Audio)
September 20, 2022
Two Faces of Belonging…Possession and Affiliation At Work
August 30, 2022
What If… We All Told the Truth at Work?
July 27, 2022
HR Magazine Most Influential 2022: Megan Reitz
June 18, 2022
A Culture of Listening Up & Speaking Up (Audio)
May 19, 2022
Leading in an Age of Employee Activism (Audio)
February 28, 2022
Leaders Need to Stop Silencing Their People
February 4, 2022
How Leaders Can Respond to Increasing Employee Activism
January 28, 2022
Leading in an Age of Employee Activism
January 19, 2022
Don’t Ban “Politics” at Work
July 7, 2021
What Leaders Gain When Employees Speak Up
June 22, 2021
Embracing Employee Activism is Good for Business
June 1, 2021
Creating a Speak Up Culture
May 7, 2021
What is Your Response to Employee Activism? Part One
April 29, 2021
HR’s Role in Employee Activism
March 29, 2021
The Wrong Way to Respond to Employee Activism
February 26, 2021
The Art of Not Shutting Up But Speaking Up
December 3, 2020
Not Being Able to Speak at Work Can Cost Lives
November 12, 2020
Why Your Team Should Practice Collective Mindfulness
August 19, 2020
Is Menopause a Taboo in Your Organization?
February 4, 2020
Managers, You’re More Intimidating Than You Think
July 18, 2019
Do You Have “Advantage Blindness”?
April 10, 2018
The Problem with Saying “My Door Is Always Open”
March 9, 2017
Speak Out, Listen Up (Second Edition)
(Pearson, February 2024)
Speak Up: Say What Needs to be Said and Hear What Needs to be Heard
(Financial Times Publishing, 2019)
Mind Time: How Ten Mindful Minutes Can Enhance Your Work, Health and Happiness
(Harper Thorsons, 2018)
Dialogue in Organizations: Developing Relational Leadership
(Palgrave Macmillan, 2015)
Megan Reitz, professor of leadership and dialogue at Hult International Business School, and co-author of the acclaimed book “Speak Up: Say What Needs to be Said and Hear What Needs to be Heard,” is a highly sought-after speaker, advisor and educator. She helps leaders in every sector become more aware of their “conversational habits” — what they speak up about and what they don’t, whose voices they listen to and whose they discount. Through a deeper understanding of power dynamics, leaders are better able to create a culture where employees can safely and openly share ideas. As a result, leaders get the feedback they need about what’s really happening in their organizations and teams end up communicating, collaborating and innovating more effectively. Reitz’s research-backed framework serves as a playbook for proactively and thoughtfully engaging with employees. During virtual or in-person advisory meetings or executive education workshops, Reitz can cover any or all of the following topics which can be customized to meet the needs of your organization and the size of your audience.
- Improving Innovation, Agility and Collaboration
- Transforming Workplace Culture
- Addressing Employee Activism
- Strengthening Diversity, Equity and Inclusion Programs
- Becoming a Leader Who Listens
- Reducing Employee Turnover
- Making Spaces for Differences
- Encouraging Employees to Speak Up
- Examining Conversational Habits
- Uncovering and Addressing Hidden Organizational Problems
- Supporting Employees by Giving Them a Voice
“Megan, transformational changes in our leadership culture were catalysed by you and your approach to open our leaders’ thinking, and challenging their perspectives helped us to elevate their self-awareness and reinforce their commitment to make things better. For this, we will always be grateful to you. On a personal note, I wish to tell you that I learned much from you and I am continually inspired by your work and example.”
Praise for “Speak Up”
“A powerful book on an important topic. ‘Speak Up’ helps us understand the subtle elements that contribute to our holding back valuable ideas and observations. Their TRUTH framework – which is as practical as it is rigorous – identifies essential elements to help individuals find their voice.”