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Posted by & filed under AI, Robotics and Emerging Technologies, Must Read Books, Speaking & Advisory, Women Speakers.

As COVID-19 continues to ramp up our use of virtual communications, it is making us even more aware of how much gets lost in technological translation. The inherent absence of body language, vocal intonations, facial expressions and context when communicating through digital devices creates blind spots both for businesses trying to understand customers and people…

Posted by & filed under Conferences & Meetings, Customer Experience, Speaking & Advisory, Uncategorized.

Making a virtual event feel like a live event is not as hard as it may seem. Digital platforms are more powerful and continue to offer more tools. We’ll follow up about that later. In the meanwhile, here are some handy tips for creating seamless, inspiring and impactful online events for your organization. KNOW YOUR…