As COVID-19 continues to ramp up our use of virtual communications, it is making us even more aware of how much gets lost in technological translation. The inherent absence of body language, vocal intonations, facial expressions and context when communicating through digital devices creates blind spots both for businesses trying to understand customers and people…
What’s the best way for businesses to contend with the COVID-19 fallout? Think and plan differently going forward, says global economist and London Business School Professor Andrew J Scott. In a recent article, “Business in the Time of Covid,” Professor Scott offered sage advice to business leaders asking the question, “What now?” “Firms need to focus…
Making a virtual event feel like a live event is not as hard as it may seem. Digital platforms are more powerful and continue to offer more tools. We’ll follow up about that later. In the meanwhile, here are some handy tips for creating seamless, inspiring and impactful online events for your organization. KNOW YOUR…