Learn More About Mark Mortensen
How do you re-design an organization so it thrives in the post-COVID-19 era? INSEAD Professor Mark Mortensen, a pioneer of multiteaming research and leading expert on remote work organizational design, social psychology and human dynamics, says that process begins with identifying and understanding the rapid changes taking place within organizations. With customized, hands-on workshops and keynote speeches that spur audiences to consider the inherent risks their existing business models pose for employees and company culture, Mortensen shows leaders how to transform and build adaptable, collaborative global companies in the era of digital disruption.
Chair of the Organisational Behaviour Area at INSEAD, Mortensen’s research focuses on the many ways in which technology has changed how we work together, offering concrete frameworks for improving team dynamics and cross-project collaboration. An obstacle for leaders working to understand these impacts, says Mortensen, is that we all too often place the emphasis on the technology itself rather than how it changes and shapes human behavior. To Mortensen, the bells and whistles of the latest software or digital platform are trivial compared to how it will impact the way people work, act, relate and coordinate with others. This question is far more pressing for businesses looking to integrate new technologies into the workplace. Mortensen helps leaders navigate the challenges of managing individuals and teams through this process.
An expert in global and dynamic collaboration, Mortensen offers new frameworks for companies to strengthen team bonds and build trust across the differences in language, culture and time zones that often tear them apart. He helps leaders separate the substance from the hype surrounding new approaches to work – like Agile, Scrum and Holacracy – and uncovers their hidden costs and risks. As explained in his widely recognized Harvard Business Review article “The Overcommitted Organization” – named an HBR 10 must-read of 2019 and one of the top 20 HBRs on the subject of all time – though multi-teaming has evolved to become commonplace, few managers have developed effective ways to maximize its benefits while minimizing its downsides. He teaches managers how to build solid strategies and creative cultures that make coordination between and amongst teams efficient, productive and sustainable.
Having worked with companies such as adidas, Deutsche Telekom, Gen Re, Goldman Sachs, Maersk Oil, Merck KGaA, SAP and Qatar Petroleum, Mortensen helps leaders devise strategies that improve how people work together and propel organizations into the future of work. Prior to joining INSEAD, Mortensen was on the faculty of the MIT Sloan School of Management and the Desautels School of Management at McGill University. He holds a doctorate in management science and engineering from Stanford University, a master’s degree from Stanford University and a bachelor’s degree from Colby College, both in computer science.
Mark Mortensen is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers & Advisors, a division of Stern Strategy Group®.