Courageous Conversations: The Key to a Healthier, More Honest Workplace

What does it take to build a culture where people have the courage to speak up and feel safe doing it?

Top experts in leadership, organizational behavior and workplace psychology are urging organizations to pay closer attention to courageous conversations. More than feel-good moments, they’re key to trust, innovation and sustained success.

The research, books and case studies of these Stern clients are pointing to the same truth.

Amy Edmondson is a pioneer of the concept of psychological safety – a team’s belief that speaking up won’t lead to punishment or embarrassment. This safety is the bedrock of learning, performance and accountability.

Ranjay Gulati’s upcoming book “How to Be Bold,” explores how everyday courage – not just at the top – fuels adaptability and innovation. Courageous conversations are key to this culture of boldness.

Ashley Goodall, in his provocative book “The Problem with Change,” argues that constant transformation can undermine trust. What employees really need is clarity and courageous dialogue about what shouldn’t change.

Megan Reitz, in “Speak Up,” dives into the subtle dynamics of voice and power – equipping leaders with tools to hear what’s not being said and to invite braver contributions.

Heidi Brooks teaches that relational honesty is essential to leadership development. We grow through connection, not perfection – and that means creating room for real talk.

Amy Gallo, author of “Getting Along,” gives actionable strategies for having hard conversations with empathy – especially with difficult colleagues. Her work highlights that courage is a skill that can be learned and practiced.

Deepa Purushothaman teaches that great leaders not only bring their full selves to work, but they also empower employees to do the same. By finding their voice, managers set an important example for their teams.

Jim Detert, in “Choosing Courage,” reveals why most people don’t speak up – and how organizations can lower the cost of candor while raising the reward for it.

Abigail Marsh’s neuroscience research shows we’re wired for empathy and altruism. This isn’t just about productivity – it’s about creating human-centered cultures where people feel safe to be themselves.

When leaders build a foundation of trust and communication into their organization, employees are empowered to speak up, solve problems faster and innovate with confidence. Stern Strategy Group connects you with renowned thought leaders whose insights, strategies and management frameworks help organizations fuel growth and disruptive innovation to better compete in a constantly changing world. Let us arrange for these esteemed experts to advise your organization via virtual and in-person consulting sessions, workshops and keynotes.