We all want to work in an office where people are polite, considerate and kind. But it is possible to be too nice, failing to disagree when it’s important to do so and never surfacing new ideas or innovations. “You can’t have a diverse, inclusive, productive team without some healthy fights,” says workplace dynamics expert Amy Gallo. “And…
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By Stern Strategy Group August 19, 2021 While we grow eager for a “return to normal” – which for some may include going back to a shared office space – the collective trauma we’ve experienced this past year demands a fresh approach. How should a pandemic era workplace be designed? Will that model set a precedent…
How can leaders enable employees to talk about organizational problems so they can be addressed? How can employees be encouraged to challenge conventional thinking and offer new ideas so teams can remain agile and innovative? And in an age of employee activism, how can leaders ensure that people of diverse backgrounds and value systems can work…
Leaders in every sector are facing one of the biggest challenges in their careers: getting employees to return to the office while a deadly pandemic slowly and unpredictably resolves. In addition to preparing the physical workspace, they must be ready to address the psychological issues that may arise in a setting where employees feel anxious or at…
Working from home has many benefits. But it can also cause leaders and teams to feel uneasy about how to measure expectations and how to productively communicate across distances. As with many forms of digital communication, a lot can get lost in translation, leaving room for potential misinterpretation. Moreover, without an ability to see how…
The COVID-19 pandemic is illuminating some hard truths about workplace cultures, leadership and people management, posing unique challenges to businesses. Fortunately, Stanford University Professor, Jeffrey Pfeffer – a renowned authority on leadership strategy – has a deceptively simple solution: increase profits and improve performance by putting people first. While it may sound counter-intuitive, Pfeffer’s message to leaders in…
The success of any organization is inextricably tied to the quality of its leadership. In her work identifying and shaping great leaders, Jennifer Petriglieri, associate professor of organisational behaviour at INSEAD, takes a humanistic approach, drawing on scientific research and evidence-based methodologies like psychological safety that improve leadership at every level of an organization. An award-winning researcher, educator, author…
When terms like “zoom fatigue” became part of our lexicon a few months ago, there was a sense remote work would be something temporary – not long-term or possibly permanent. But here we are with many companies instituting virtual work policies that may extend well into next year, and no clear guidance on how to…
