Mark Mortensen’s and Amy Edmondson’s integrated approach leads to increased retention, engagement, and ultimately performance.
Digital transformation has become much more than simply upgrading software and building a new skill set; it’s now a required state of mind, says Paul Leonardi, award-winning University of California, Santa Barbara (UCSB) professor and Technology Management department chair. With hybrid work here to stay, artificial intelligence (AI) algorithms increasingly deployed in business and technology…
Collaborate Better with Measurable KPI’s that Benefit the Bottom Line
Connie Hadley and Mark Mortensen advise leaders on sensitive team design that restores creativity, camaraderie and connection.
A systematic approach to identifying and nurturing in-house talent allows you to fill top jobs from within your organization.
There is a crisis of trust permeating society and businesses have no choice but to address it. Trust issues show up in many forms. A scandal or product defect may cause customers to distrust a brand. People who feel overlooked or undercompensated in the workplace because of their skin color, gender or sexual orientation may come to…
As people continue to work remotely, in isolation or with the demands of home life seeping into their workdays, organizational leaders are looking for guidance on how to protect the mental and emotional health of their employees, especially those feeling anxious about returning to a shared office space. Here, leading authorities offer companies insights and strategies…
Leaders in every sector are facing one of the biggest challenges in their careers: getting employees to return to the office while a deadly pandemic slowly and unpredictably resolves. In addition to preparing the physical workspace, they must be ready to address the psychological issues that may arise in a setting where employees feel anxious or at…
Working from home has many benefits. But it can also cause leaders and teams to feel uneasy about how to measure expectations and how to productively communicate across distances. As with many forms of digital communication, a lot can get lost in translation, leaving room for potential misinterpretation. Moreover, without an ability to see how…
Leaders in every industry face the daily challenge of keeping employees motivated, productive and focused on achieving goals. Yet over the years, Tommy Amaker, Harvard University’s all-time winningest men’s basketball coach, has perfected the art of strategically cultivating winning teams. Since 2007, Amaker has taken Harvard’s basketball program to unprecedented heights, racking up seven Ivy League championships, four…
The crushing economic disruption brought on by the pandemic has firms across the world reassessing operations and staffing needs as they plan ahead. But long before the crisis, Dr. Michelle Weise was helping employers and learning providers redesign their hiring and training models to serve a quickly changing workforce made up of adults living and working longer and…
We’re tapping into the expertise of virtual work expert and INSEAD Professor Mark Mortensen to bring you a series on how best to work remotely, now and into the future. In today’s piece, we share TIPS FOR SUCCESSFULLY LEADING A REMOTE WORKFORCE. Three months ago, as the COVID-19 crisis was rapidly escalating, business leaders across the world – some of whom…
Learning is a lifelong endeavor, and it’s ever more important at work. With the furious pace of change technology is bringing to business, the calls for continuous learning are increasingly louder and urgent. Without it, careers derail and companies fail, a fact that the leadership in every sector can’t stress enough. Yet, even though we want to…
As companies across industries face allegations of racial injustice by employees and customers, human resources and legal departments often struggle to develop strategies for addressing and eradicating racial inequity. Professor Courtney D. Cogburn, co-director of the Justice Equity + Technology laboratory at the Columbia University School of Social Work, says in order to achieve true social progress, society…
Corporate America faces an acute shortage of skilled workers to fill vital jobs. That may explain why companies like Amazon and Google have begun upskilling and reskilling their current employees rather than trusting that incoming college graduates will be capable of the tasks at hand. But for businesses unaccustomed to teaching new capabilities, this may itself prove…
A report by McKinsey indicates that 62 percent of executives believe they will need to either replace or retrain a quarter or more of their staff within the next five years. Though digitization and automation are often assumed to be good for firms’ bottom lines, in practice, many organizations face a shortage of employees with the skills needed to…
Will AI and machine learning leave us without jobs or allow us to perform our functions better? Some theorists believe the former, that technology will take over, and make our jobs obsolete. Stern Speakers represents some of the most notable scholars and practitioners that believe in getting ahead of technology to design it properly from the…
