Automation may solve the immediate problems of reducing costs and completing routine tasks; but when leaders take such a narrow view of it they fail to raise the big questions required to solve deeper business challenges. Hal Gregersen’s just-published MIT Sloan Management Review article, “Digital Transformation Opens New Questions — and New Problems to Solve”…
How does your organization view communication technology? Does digital connectivity enhance human interaction, or replace it? In an op-ed for the New York Times, renowned social psychologist Sherry Turkle took a powerful and thought-provoking look at the impact of technology on human empathy and connectedness. Her conclusions demonstrate why, in an increasingly impersonal age, retaining a human touch will…
By Brian Sherry June 20, 2018 Elon Musk recently made an admission that isn’t entirely in keeping with our tech-crazy times: “Humans are underrated.” Musk was speaking of the problems he experienced at his Tesla electric car factory after becoming overly reliant on artificial intelligence (AI) rather than human workers. In theory, AI boosts productivity and profit margins…
With the technology advancements we’ve seen over the last year, artificial intelligence, or AI, has undoubtedly emerged as a key player in the future of technology. And it’s progressing quickly. Today, devices equipped with AI can hear and see us, and in some cases, helps us make decisions. But in order to make machines truly…
