Learn More About Juliette Powell
In a world where machine learning and artificial intelligence (AI) are seemingly necessary to stay ahead, how can businesses and institutions ensure they are utilizing these tools ethically and responsibly?
“It’s important to think about creative friction – the idea of bringing in different kinds of voices,” says Juliette Powell, co-founder and managing partner of AI consultancy Kleiner Powell International and co-author of the new book “The AI Dilemma: 7 Principles for Responsible Technology” (Berrett-Koehler Publishers, August 2023).
“People differ more than in their sex, gender or race – they also have different kinds of education, neurodiversity, cultures and views of the world. All of these are important to reducing risk when it comes to making decisions about AI, both in its development and its deployment.”
Powell is a renowned consultant at the intersection of responsible technology and business to organizations including Microsoft, Nokia, Warner Brothers, Reuters, IBM, the World Bank Group, l’Union des Banques Suisses, the International Chamber of Commerce, the U.S. Departments of Justice and Finance, Research in Motion, The Red Cross, Cirque du Soleil and BlackBaud. She helps leaders address the accelerating change underway due to AI-enabled technological innovation, shifting social dynamics and heightened global competition, revealing strategies that fuel better decision making and increased profitability. Energetic and encouraging, she brings deep insights into the responsible deployment of AI, ethical data exploration and the ripple effects of unconscious biases on generative AI.
As Powell succinctly puts it, “If you’re optimistic about people, you can be optimistic about tech.” Through her research, speeches and workshops, she ensures that optimism is grounded in a deep understanding of both the opportunities and the risks of our increasingly automated world.
Tackling the AI Dilemma: The Calculus of Intentional Risk
Having partnered with organizations such as Intel Labs and the United Nations on global strategy and scenarios around AI, data, banking, mobile, retail and social gaming, Powell is distinguished by her ability to identify the patterns and practices of successful business leaders who bank on ethical AI and data. In “The AI Dilemma,” Powell, with co-author Art Kleiner, presents seven principles and four logics of power to regulate machine learning. Using a wealth of real-world examples, she emphasizes that we are moving toward a moment of self-awareness accelerated by AI, and leaders need to be more aware than ever of potential risks, mishaps and misuses. Her clear guidance brings decision makers confidence that the algorithms they develop will support human flourishing.
As an AI practitioner herself, Powell offers leaders practical insight into the “calculus of intentional risk” that leaders use to guide their decisions. She explores this concept thoroughly, using both a visceral perspective of tabulating risk-reward, and a granular approach to risk assessment, similar to actuaries at an insurance company. Catering to diverse audiences, from C-suite executives to AI developers, Powell introduces a reliable system anyone can employ to be sure their organization is taking the right risks at the right time. This helps businesses stay safe while being sure they won’t miss out on the latest wave of technology.
Powell’s work and the principles outlined in “The AI Dilemma” serve as an important guide in today’s rapidly evolving technological landscape. She champions the belief that as we lean into an AI-driven future, we must foster creative friction and diverse perspectives, ensure rigorous risk assessment, and prioritize digital literacy. As we confront the biases and mishaps of AI, Powell argues that it is also time to seize the unprecedented opportunities and benefits AI systems can provide.
“I’ve always been into responsible technology, and leaders are the ones who have the drive, desire and power to implement it,” elaborates Powell. “It matters that we develop technology so it serves all of us – not just some of us. And corporations are the entities around the world who can make it happen, so let’s make it happen together.”
Juliette Powell is the co-founder and managing partner of Kleiner Powell International, a New York City-based consultancy. As a consultant at the intersection of responsible technology and business, she has advised large companies on the questions of how to deal with the accelerating change underway due to AI-enabled technological innovation coupled with shifting social dynamics and heightened global competition.
Powell’s research at Columbia University is informed by her work with multinational companies such as Intel Labs and with governmental institutions where she is focused on the responsible deployment of AI, ethical data exploration and the search for and removal of negative biases.
Powell identifies the patterns and practices of successful business leaders who bank on ethical AI and data to win. Her forthcoming co-authored book, “The AI Dilemma: 7 Principles for Responsible Technology” (August 2023), integrates the perspectives of engineering, business, government and social justice to help make sense of generative AI and other automated systems.
Her live commentary on Bloomberg, BNN, NBC, CNN, ABC and the BBC, and powerful presentations at institutions including The Economist, Harvard and MIT, emerged from her lifelong interest in community-building combined with a deep knowledge of the people, technologies and business practices at the forefront of connected society. She also authored the highly acclaimed book, “33 Million People in the Room: How to Create, Influence, and Run a Successful Business with Social Networking” (2009).
Powell’s consulting services are employed by corporate, government and media organizations, including the International Chamber of Commerce, Intel Labs, Reuters, the United Nations, Warner Brothers, l’Union des Banques Suisses, the Department of Justice, the Department of Finance, Microsoft, Nokia, Research in Motion, The Red Cross, Cirque du Soleil, IBM, BlackBaud and the World Bank Group.
A passionate advocate for digital literacy, critical thinking and collaboration, Powell speaks regularly on the future(s) of innovation, information, leadership and education. In 2011, she began working with the E-G8, an extension of the G8 summit, created to inform G8 leaders on the future of the internet and connected society.
Bilingual, Powell consults and delivers keynotes in both English and French.
Juliette Powell is available to advise your organization via virtual and in-person consulting meetings, interactive workshops and customized keynotes through the exclusive representation of Stern Speakers & Advisors, a division of Stern Strategy Group®.
Juliette Powell, co-founder of AI consultancy Kleiner Powell International and co-author of “The AI Dilemma,” has cemented her reputation as an AI authority, consultant and champion of accountability, responsibility and data usage. Drawing from years of research and experience working with global leaders, she brings unique insights into AI deployment at the intersection of responsible technology and business. Powell is especially passionate about educating and empowering organizations to tackle AI-related challenges, focusing on understanding unconscious bias, fostering creative friction and navigating the calculus of intentional risk. Powell is available for advisory sessions that can be customized to your organization’s specific needs, delivered virtually or in person. Topics include, but are not limited to:
- Navigating the AI Dilemma
- Mastering the Calculus of Intentional Risk
- Unmasking Unconscious Bias in AI
- Cultivating Creative Friction in AI Development
- Responsible Leadership in an AI-driven World
- Ensuring Future Success with Agile Scenario Planning
What does it take to be a leader in today’s ever changing interconnected landscape? Participants themselves will answer this question through this interactive and dynamic workshop designed to explore new and innovative leadership perspectives. Using collaborative digital tools to shape and define best practices around Digital Leadership, participants will learn hands-on how to anticipate, evaluate, and proactively respond to both internal and external shifts that affect the organization. By developing and applying specific digital action plans for organizational transformation and leadership, participants become better prepared to meet today’s expectations of tomorrow’s business leaders.
Real Time Research & Response
The world has changed- information is abundant but meaning is scarce. With social networking sites reaching ubiquity, the internet allows anyone with access to ask any question and if you’re smart about it, to get a useful answer — if you know where to look and how to connect the dots. This interactive workshop gives participants the skills, the strategies and the mindset needed to wade through all of the relevant information on the web and make sense of it to make better business decisions, faster. Real Time Research and Response offers a digital framework to explore the competitive advantage inherent to successfully building a brand in real time online, while proactively protecting its reputation.